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Yakhoist Website Terms and Conditions

Terms of use of our website

This website is operated and owned by YakHoist.  .

Your use of the content of this website and your interaction with this website are governed by these terms of use.

By using or browsing this website you accept these terms and conditions as amended from time to time.  If you do not accept these terms and conditions you must exit from this website immediately.

If you enter into transactions with YakHoist  via this website, additional terms and conditions will also apply to those transactions.

Yakhoist  may amend this website at any time, including these terms and conditions.  It is the sole responsibility of the user check these terms each time you use this website.


Content of a general nature

The content of this website contains general information that is of a summary nature relating to our products and industry information at the time of its publication.

YakHoist  does not warrant the accuracy of the content as complete, accurate or up-to-date, nor that access to this website will be without interruption.

You agree that you use this website at your own risk and that you will not rely on its content or accessibility.


Limitation of liability and disclaimer

(a)  Some legal obligations imposed by law cannot be excluded or limited.  YakHoist  does not expressly exclude or limit such liability.

(b)  Subject to:

(i)  clause (a); and

(ii)  except as otherwise expressly provided in terms and conditions applicable to specific transactions that may be generated by this website,

you agree that:

(iii)  Yakhoist  is not liable to you for any loss (including loss of data), damage, liability, claim or expense including but not limited to legal costs and disbursements arising from your use of this website and whether your claim arises from breach of contract, negligence, breach of statute or otherwise; and

(iv)  All terms, conditions and warranties other than those expressly contained in this website are excluded.


Copyright in this website

This website is copyright of YakHoist and you may not make any permanent copy of this website, its content or its computer code.


Intellectual Property

You agree that all intellectual property in the products shown in this website is the sole property of YakHoist  and you will not copy, use or seek to register imitations of the products displayed in this website.


Trade Marks

All trade marks used in this website are the property of YakHoist and you agree that you must not use any of the  YakHoist trade marks (or any mark that is substantially similar to any of them) without the prior written agreement of YakHoist.



This website may contain links to websites operated by third parties. You agree that

(a)   YakHoist  does not endorse or recommend the linked site; and

(b)   YakHoist  makes no representation or warranty concerning the accuracy of the content of the linked site.



The laws of New South Wales, Australia governs your use of this website.  The user and YakHoist will submit to the jurisdiction of the NSW and/or Australian Federal courts.


Yakhoist  Warranty Terms  and Conditions

This warranty is given by YakHoist.


YakHoist products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and you are also entitled to have the goods repaired or replaced if the failure is not a major failure.


Subject to the conditions of this warranty, YakHoist warrants the following products will be free from any manufacturing defect in materials or workmanship for the following periods from the date of purchase.


  • 3 years for all aluminum structural parts;

  • 1 year all electric winches and other electrical parts;

  • 1 year for steel bolts, fittings and other steel parts;


Requirements for warranty claims

To make a warranty claim you must contact YakHoist to arrange the return of the defective product or components to the place where the product was purchased together with the original proof of purchase or receipt.

No warranty claim will be processed without prior contact and proof of purchase.

The cost of returning the defective product or components to the place of purchase will be borne by the person making the warranty claim.


Conditions and Exclusions

This warranty does not apply to:

  1. any person other than the original retail customer and it is not transferable.

  2. any defect in materials or workmanship if the product is purchased in a ”used” condition.

  3. failures caused by inadequate maintenance or non-compliance to fitting instructions and operational instructions.

  4. any defects, loss or damage caused by conditions beyond Yakhoist’s control including, but not limited to any cost, loss, misuse, neglect, accidents, attachment of accessories, act of God, overloading beyond recommended capacity or other improper treatment of the product, including incorrect assembly or fitment by the purchaser, retailer or any other third party;

  5. any defects or damage caused by modifications to the product or the user’s failure to properly secure cargo as recommended by Yakhoist.

  6. any consequential or incidental damage, including but not limited to damage to your vehicle, cargo or to any other person or property


Product Availability

YakHoist  is the sole manufacturer and distributor of our full range of products. Our standard processing and dispatch time is 7 working days from receipt of your order plus delivery time depending on your location. From time to time due to excessive order levels dispatch and/or delivery times may exceed our standard times. Every effort will be made to advise if there is likely to be a delay.



YakHoist offers a 14 day money back guarantee on all purchases subject to the purchaser contacting YakHoist in writing and Yakhoist agreeing to the return of the product.

The cost of returning the product, and the responsibility of organizing freight ( including insurance) will be borne solely by the purchaser.


Yakhoist  Privacy Policy

Authorised By:

YakHoist General  Manager

Introduction Date:

July 2021


July 2021, rev 1


1) Policy Statement

This privacy policy will apply to YakHoist and any of its subsidiary companies which are required by law to have a privacy policy. This privacy policy and updated versions of it, will be published on YakHoist’s website.

A  reference  to  ‘we’  or  ‘us’  in  this  privacy  policy means YakHoist and  a  reference  to  ‘you’  means  an individual  person  protected  by  the provisions of the Privacy Act 1988.


2) Our Commitment To You

We  are  committed  to  protection  of  your  personal  information  and  the  purpose  of  this policy is to ensure  that  we  meet that  commitment  by managing your  personal information in an open and transparent way.

Our aim is to have sufficient practices, procedures  and systems relating so that we can ensure that we comply with the Australian Privacy


The current version  of this  policy is available free  of charge on our website.


3) Why Do We Deal With Personal Information?

We deal with your personal information for a number of reasons, including, to assist you with  shopping online  with  us  and  to  deal  with any customer service  inquiries.

Personal information is information that identifies you or is reasonably linked to you. The kinds  of  personal  information  we  collect  may  include  contact  and  payment  information like your name, email and physical address and phone number.


4) Our responsibilities with your personal information.

We  won’t  collect  your  personal  information  unless  it  is  reasonably  necessary  for  our functions or activities.

We  won’t  collect  sensitive  information  about  you  unless  you  allow  us  to  and  we  need the information for our functions or activities or unless we are required or allowed to by law to do so.

We will only collect personal information in a lawful and fair way.

We will collect personal information about you only from you unless it is not reasonable or practical to do so.

If  we  are  not  allowed  to  collect  the  personal  information,  we  will  promptly  destroy  it  or ensure it is not capable of identifying you.


5) About Your Personal Information

If we collect personal information about you, we will take reasonable steps to make sure you are aware of:

(a)  our identity and contact details;

(b)  if we collect the personal information from someone other than you or we think you  may  not  be  aware  that  we  have  collected  your  personal  information,  then the fact that we have collected the personal information and how we collected it;

(c)  if  we  are  required  or  allowed  to  collect  the  personal  information  then  the  fact that we are required or allowed to collect it as well as the details of the law that requires or allows us to collect it;

(d) why we are collecting your personal information

(e)  the main consequences for you if we don’t collect all  or some  of  your personal information;

(g) that  our  privacy  policy  contains  information  about  how  you  may  access  your personal information that we hold and how you can have it corrected;

(h) that  our  privacy  policy  contains  information  about  how  you  may  make  a complaint  about  a  breach  of  the  Australian Privacy Principles,  or  a  registered code (if any) that apply to us, and how we will deal with complaints;

(j) if we are likely to disclose the personal information to someone overseas, then the countries in which they are likely to be located if it is practicable for us to tell you or to otherwise make the you aware of them.


6) Dealing With Your Personal Information for Secondary Purposes

If  we  hold  your  personal  information  that  was collected  for  a  particular  purpose  (the primary  purpose),  we  won’t  use  or  disclose  the  information  for  another  purpose  (the secondary purpose) unless:

(a)  you allow us to; or

(b)  we are required or allowed to by law;

(c)   we believe that the use or disclosure of the information is reasonably necessary

for one or more enforcement related activities conducted by, or on behalf of, an enforcement body and we will keep records of that use or disclosure.

(d)  you would reasonably expect  us  to  deal with  the information for the secondary purpose:

(e) If we are required to by law, we will take reasonable steps to ensure that the information is not capable of identifying you before we disclose it.


7) Direct Marketing

If  we  hold  your  personal  information  we  won’t use  or  disclose  the  information  for  the

purpose of direct marketing without your consent, except as provided below.

We may use or disclose your personal information (other than sensitive information) for

the purpose of direct marketing if:

(a)   we collected the information from you;

(b)   you  would  reasonably  expect  us  to  use  or  disclose  the  information  for  that purpose;

(c)  we provide you the opportunity to easily request not to receive direct marketing communications from us; and

(d)   you haven’t made such a request to us.


8) Security of Personal Information

We  will  take  reasonable  steps  to  protect  your personal  information,  including  from misuse, interference and unauthorized access or disclosure.

If we no longer need your personal information and we are allowed to do so by law, then we may destroy the information or make sure that it is can no longer identify you.


9) Access to Your Personal Information

You may ask us for access to your personal information. Please direct any requests for access  to  your  personal  information  to  our  Privacy Officer  whose  contact  details  are provided on our website.

There  are  some  times  when  we  won’t  give  you  access  to  your  personal  information,

they are when:

(a)   we reasonably believe that giving access would pose a serious threat to the life,

health or safety of any person, or to public health or public safety;

(b)   giving  access  would  have  an  unreasonable  impact on  the  privacy  of  another person or proceedings;

(c)  if we are  allowed or required by law not to give you access or  giving  access  would  be  likely  to prejudice  the  taking  of  appropriate  action  in relation to the matter;


10) Correction of Personal Information

We  will  take  reasonable  steps  to  correct  your personal  information  if  we  believe  it  is inaccurate, out of date, incomplete, irrelevant or misleading or if you ask us to correct it.

If we correct your personal information that we disclosed to someone else and you ask us to notify them of the correction, we will take reasonable steps to give that notification unless it is not practicable or the law requires us not to.


11) Overseas Disclosure of Personal Information

Before  we  disclose  your  personal  information  to  someone  overseas  we  will  take reasonable  steps  to  ensure  that  they  don’t  breach  the  Australian  Privacy  Principles  in relation  to  your  personal information.  Please  note however,  that  this  won’t  apply  when you  consent  to  us  disclosing  your  personal  information  in  that  or  if  we  are  allowed  or required by law to make an overseas disclosure of your personal information.

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